- What currency do you use?
All of our prices are in New Zealand dollars (NZD).
- How do I purchase OMGTEA?
We use PayPal to facilitate our transactions, as this is a trusted and secure payment system for our customers.
You do not have to have a PayPal account to pay via the PayPal checkout page. When you click 'Checkout' it will open the PayPal gateway which automatically prompts you for your credit card details.
- How do I set up a PayPal account?
To set up a PayPal account, follow this link.
- Can I pay using my credit card, without a PayPal account?
Yes, when you select 'Checkout' you will enter the PayPal gateway. You will automatically be prompted to pay by credit card, in which case you can enter your address and credit card details directly into the PayPal form.
You will then be re-directed to the OMGTEA website to add shipping, and confirm your order.
- PayPal shows an error when I checkout. How do I fix this?
This is something which is out of our control. Sometimes Paypal experience slight issues. If this keeps happening to you we first suggest deleting your cookies and browsing history, if this doesn't solve the problem we recommend contacting somebody at Paypal to help you.
- Do you accept bank deposits?
We accept payment by bank deposits for customers in New Zealand and Australia. Once payment is made, we expect your payment to be processed in 2 business days. Once we receive your payment, your order will be shipped and you will receive a shipping confirmation email.
If you are an Australian or NZ customer, please email firstname.lastname@example.org with the subject "Bank deposit Order".
- What are the benefits of OMGTEA?
OMGTEA not only works to restore your body, but improve the functions of your major organs. The major benefits of OMGTEA relate to improving digestion and cardiovascular health.
As a result you should experience reduced bloating, increased energy, decreased sugar cravings and suppressed appetitie. The physical effects of such benefits range from weight loss to improved clarity in skin complexion, and reduced cellutlite.
- How much weight will I lose?
There isn't a magic number that will apply to everyone. The amount of weight you will lose is dependent on your starting weight and your body fat percentage.
We have had many customers experience weight loss of 4-5kgs over the course of a 28 day teatox. Some people may lose a lot more, while other may not lose as much but see and feel other benefits.
- Will I gain weight as soon as I stop drinking OMGTEA?
As long as your habits change while you are drinking OMGTEA, the weight you loose should be gone for good - that is another benefit of losing real weight, as opposed to water weight from a laxative effect.
- Does OMGTEA help with skin problems like eczema and acne?
Your skin is a reflection of what is going on inside your body. As OMGTEA helps to cleanse your body of impurities from the inside out you should see your skin not only improve but also start to glow.
- Does OMGTEA have a laxative effect?
None of the ingredients in OMGTEA should cause a laxative effect. If you do experience stomach pains or a laxative effect, please stop drinking OMGTEA and consult your GP.
- Can I exercise while drinking OMGTEA?
Yes you can definitely exercise while drinking OMGTEA, and you should! Drinking OMGTEA should not cause discomfort or prevent you from any type of physical activity.
- What should I eat while drinking OMGTEA?
Nutrition is an important part of health, and to get the most out of OMGTEA you really need to combine it with a nutritious diet.
We have created an eating plan which is available to purchase that is packed with meal ideas and information on nutrition.
- Will OMGTEA effect my contraceptive pill?
As OMGTEA shouldn't cause a laxative effect, it should not effect the contraception pill. To be on the safe side, we would recommend taking your contraceptive pill 2 hours before or after drinking OMGTEA.
- Can I drink OMGTEA if I am pregnant or breast-feeding?
We do not recommend OMGTEA for anyone who is pregnant or breastfeeding as there is not enough information available about the long term effects of all of the ingredients on pregnant women.
- Can I drink alcohol while I am drinking OMGTEA?
Sure, everything in moderation. However as alcohol has a very high sugar conent we would recommend limiting your intake.
- What countries do you ship to?
We ship to the following countries: United States, United Kingdom, Australia and New Zealand.
If the country you live in is not listed, please contact us.
- How long is the target delivery time?
Target delivery is 6-12 business days after your order is shipped. Orders are shipped the business day after your order is placed.
Please remember that "business days" exclude weekends. New Zealand orders should arrive within 3 business days
- How much is shipping?
Shipping is $10 to the USA, $12 to the UK, $8 to Australia and $3 within NZ. At this stage, we only offer tracking on orders and express shipping in New Zealand.
- What if I gave the wrong shipping address?
If you have given us the wrong shipping address then we are unable to send out a replacement order and you will need to purchase again if you wish to do so.
- My order hasn't arrived within the target timeframe. Can I get a refund?
The target timeframe gives all of our customers an indication of when to expect their order - all OMGTEA orders are dispatched to the relevant postal companies to ship to you one business day after your order is placed. If your order hasn't arrived within the target time frame this will be related to the service provided by the postal service in your country.
If, your order hasn't arrived after 12 business days, please contact us and we will look into your order and try to find an explanation for the delay. OMGTEA will consider dispatching a replacement order or issuing a refund if your order hasn't arrived in 20 business days on a case by case basis.
- Will I be charged import tax?
No, you shouldn't be charged import tax however if your order is stopped and charged any duty or import tax you will be liable for any amount owing.
- What does OMGTEA taste like?
OMGTEA loose leaf tea has a berry green tea taste. OMGTEA tea bags have a full bodied but smooth earthy taste.
- Is there an age restriction?
We generally don't recommend that OMGTEA is consumed by anyone under the age of 16, however it is not unsafe to do so. The reason we don't promote OMGTEA to those under 16 is because we don't want to promote unhealthy body image.
- Can I drink OMGTEA everyday for the rest of my life?
We love your enthusiasm! If OMGTEA works as it should, then you shouldn't need to drink teatoxes forever. We would recommend having a 1-2 week breather between teatoxes.
- What if I don't lose weight drinking OMGTEA?
If you drink OMGTEA as prescribed, follow our nutrition guidelines, and exercise we would expect you to lose weight. However, we acknowledge that every body is different and what works for most people may not work from some so we can't put a number on it.
- How does OMGTEA compare to other teatox brands?
Unlike other brands, we are completely honest about what goes into our tea, and just as importantly, what doesn't. We value the health and safety of our customers.
- Does OMGTEA contain caffeine?
OMGTEA contains a small amount of caffeine which is naturally occuring in all tea. The amount of caffeine in OMGTEA is around 1/3 the amount of caffeine in a shot of espresso.
- Does OMGTEA contain gluten?
OMGTEA may contain traces of gluten, so we do not recommend OMGTEA be consumed by anyone with Coeliac disease or a serious gluten intolerance.
- How should I store OMGTEA?
Your order will be shipped in our resealable foil pouches which are the perfect size to keep in your handbag, at your desk, or in the pantry. Each OMGTEA tea bag is also individually wrapped to improve freshness. However you choose to store OMGTEA, make sure it is air-tight.
- Does OMGTEA go off?
You don't have to worry about OMGTEA going off. The expiry date is 2 years from the packing date, but we hope you will drink it well before then.
- Can I get a refund if I don't like OMGTEA or feel like it doesn't work?
We do not offer refunds if you do not like the taste of OMGTEA. While the many benefits of OMGTEA should be evident after the first week of use, everyone has a different body and lifestyle which can affect results. For this reason, we do not offer refunds based on a lack of results.
If there is a manufacturing defect with your OMGTEA, please contact us before starting OMGTEA and we will provide a solution. Once you have started your OMGTEA teatox, we can not offer you a refund, based on the fact that it is a food item.