FAQs


General FAQS

Can I pay by bank deposit?

Yes, definitely! If you are based in NZ, Australia or the United States (VENMO) we can accept bank deposits. Email sophie@omgtea.co.nz if you would like to pay by bank deposit.

Where are you based and do you have a store? 

We are based in Auckland, New Zealand. OMGTEA Original and M-Caps are only available for purchase from www.omgtea.com. 

What countries do you ship to?
 We currently ship within NZ and to Australia, the United States, the United Kingdom and most countries in Europe.

How long does shipping take?

New Zealand orders are shipped with Courier Post and should arrive within 2 business days. Orders to RD addresses may take up to 5 business days to arrive. All orders within New Zealand are tracked and you will be sent a tracking number when your order is shipped. International orders generally arrive in 5 - 10 business days. International orders may take longer if stopped by customs for inspection.

How much is shipping?
Standard shipping within New Zealand is NZ$4.00. Orders placed between midday Friday and midnight Sunday will be shipped the following business day. International shipping is a flat rate of NZ$5.00 per order. As at 6pm on 19 April 2017, NZ$5 = AU$4.60, US$3.50, €3.30, £2.85. 

OMGTEA Original FAQs

Can I drink OMGTEA Original everyday for the rest of my life?
We love your enthusiasm! IT is perfectly safe to consume OMGTEA Original everyday.

Does OMGTEA Original contain caffeine?
OMGTEA Original contains a very small amount of caffeine which occurs naturally in all tea.

Is OMGTEA Original gluten-free?
Yes, all OMGTEA Original products are gluten-free.

Can I drink alcohol while I am drinking OMGTEA Original?
Sure, everything in moderation. However, as many alcoholic drinks contain high amounts of sugar we would recommend limiting your intake.

Will Sophie's Original effect my contraceptive pill?
OMGTEA Original should not effect the contraception pill. To err on the side of extreme caution you can wait for 2 hours after taking the contraceptive pill before drinking OMGTEA Original.

Can I drink OMGTEA Original if I am breastfeeding or pregnant?
It is safe to drink the recommended intake (2-3 cups daily). We encourage you to listen to your body, and only consume what you feel comfortable with. If you have any questions, email sophie@omgtea.co.nz.

Can I get a refund if I don't like OMGTEA Original?
We do not offer refunds if you do not like the taste of OMGTEA Original. While many benefits of OMGTEA Original should be evident after the first week of use, everyone has a different body and lifestyle which can affect results. If there is a manufacturing defect with your OMGTEA Original, please contact us before starting OMGTEA Original and we will provide a solution.